All mainland deliveries are made between 9:00am and 5:00pm Monday to Friday, excluding any bank holidays.
If you are not at home between 9:00am and 5:00pm Monday to Friday, we recommend arranging delivery to your work address. If we do deliver to you at home and no one is in, our couriers will leave a card telling you about how to collect your delivery. Any unclaimed or undelivered orders will eventually make their way back to our warehouse.
We do not recommend customers to leave instructions to our couriers for your goods to be left outside your delivery address. Should you wish to proceed with this option we will not be responsible for any loss or damage.
We offer the following delivery services:
Standard Delivery £2.95 (includes p&p)
Service available on all orders up to 15kg to UK mainland, Scottish Highlands and Islands, Sark & Herm, Isles of Scilly, Isle of Wight, Isle of Man, Guernsey, Jersey and Northern Ireland.
This is our standard delivery service and usually arrives up to 3 working days after placing your order. Depending on the size and weight of your delivery, we will either use 2nd class mail or a courier to deliver your order.
Premium Next Day UK Mainland Delivery £5.80 (includes p&p)
Service available on all orders up to 15kg to UK mainland only. Scottish Highlands and Islands, Sark & Herm, Isles of Scilly, Isle of Wight, Isle of Man, Guernsey, Jersey and Northern Ireland are excluded from this service.
If you would like your order delivered the very next day, and you place your order on our website before 3:30pm Monday to Thursday, we will deliver the next working day. If you place your order on a Friday before 3:30pm, we will deliver it on the following Monday, unless this is a bank holiday. If you place your order on a Friday after 3:30pm, we will deliver it on the following Tuesday, or Wednesday if the Monday is a bank holiday. If your order is placed on a Saturday or Sunday, your order will be delivered the following Tuesday.
Please note that this service is not available for the following postcodes:
IV, KW1-14, PA34, PA37-39, PH19-41, PH41, PH49-50, HS, KW15-17, PA40-61, PA41-44, ZE, IM, GY and JE.
Standard UK deliveries over £40 qualify for FREE DELIVERY (includes p&p)
Only valid on standard UK deliveries valued at £40 or more, after other discounts have been applied, excluding postage and packing related charges.
Valid on UK destinations including the Scottish Highlands and Islands.
An order constitutes a single delivery to a single address.
Free Delivery is not available with our Premium Next Day Delivery service.